Introduction and provision of medical abortion: a tale of two countries, in which technology is necessary but not sufficient • Beverly Winikoff, Gynuity Health Projects ; Danielle Hassoun, Centre de Formation aux Techniques de la Santé reproductive ; Hillary Bracken, Gynuity Health Projects

How provider attitudes towards abortion can impact the quality of and access to abortion services: an assessment of IPPF/WHR provider knowledge, attitudes and practices in 6 Latin American and Caribbean countries • Rasha Dabash, Gynuity Health Projects ; Melanie Peña, Gynuity Health Projects ; Rebecca Koladycz, International Planned Parenthood Federation ; Giselle Carino, International Planned Parenthood Federation ; Maria Consuelo Mejia, International Planned Parenthood Federation ; Victoria Ward, International Planned Parenthood Federation

Evaluating client-provider interactions in a Pakistani reproductive health setting: quantitative vs. qualitative methods • Saumya Ramarao, Population Council ; Jacqueline Kim, Population Council ; Anrudh Jain, Population Council

Completing the demographic transition in developing countries: what does quality have to do with it? • Sarah Harbison, U.S. Agency for International Development (USAID)

Can improvements in client-provider interaction be sustained? • Nahla Abdel-Tawab, Population Council